Last Updated: February 25, 2025
Privacy Policy
At Protecto Solutions, we are committed to respecting your privacy and protecting the personal information you share with us. This Privacy Policy describes the types of data we collect, how we use it, and your rights regarding your information. By using our Service, you agree to the practices described herein and trust that we will handle your data with care and transparency.
Definitions
- Account: A unique account created for you to access our Service or parts of our Service.
- Business: Refers to our Company as the legal entity that collects consumers’ personal information and determines the purposes and means of processing that information.
- Company (referred to as “the Company,” “We,” “Us,” or “Our”): Protecto Solutions, 1551 NW 65TH AVE PLANTATION, FL, 33313, operating in the United States.
- Consumer: A natural person who interacts with our Company and uses our Service.
- Cookies: Small files that a website places on your computer, mobile device, or any other device, containing details of your browsing history among its various uses.
- Country: Refers to the United States, indicating the primary location from which the Company operates or provides the Service.
- Device: Any device capable of accessing the Service, such as a computer, mobile phone, or tablet.
- Do Not Track (DNT): A concept that allows Internet users to control the tracking of their online activities across websites.
- Facebook Fan Page: A public profile named Protecto Solutions, specifically created by the Company on the Facebook social network.
- Personal Data: Any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you.
- Service: Refers to the website operated by the Company, accessible from https://protectosolutions.com.
- Service Provider: Any natural or legal person who processes data on behalf of the Company. These entities perform services related to the Service or help the Company analyze how the Service is used.
- Third-Party Social Media Service: Any website or social networking site through which a user can log in or create an account to use the Service.
- Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).
- You/Your: The individual accessing or using the Service, or the company or other legal entity on whose behalf such an individual accesses or uses the Service.
Collection and Use of Your Personal Data We value your privacy and seek transparency regarding how we collect, use, and share your information. This section explains the types of data we collect and how we use them to improve the service we provide.
Types of Data Collected
- Personal Data: While interacting with our Service, we may ask you to provide certain personal information that can be used to contact or identify you. Examples of such Personal Data include:
- Email address: Used for communication and service updates.
- Full name: Helps personalize our communication with you.
- Phone number: Used for direct customer service contact or service notifications.
- Physical address: Required for services that need physical delivery or location-based customization (including state, province, zip code, and city).
- Usage Data: We automatically collect information when you access our Service. These data help us understand how our services are used and identify areas for improvement. Usage data includes:
- Browser information: Your browser type and version.
- IP address: Helps diagnose server problems and manage our website.
- Activity on our Service: Pages visited, visit time and date, time spent on those pages.
- Device information: Device type, unique device identifiers, device settings, and operating system.
- Mobile Device Data: When accessing our Service via a mobile device, additional information may be collected automatically, such as:
- Mobile device type and unique ID: Ensures the proper functioning of the application and provides device-specific services.
- Mobile IP address and browser: Used to enhance security and optimize service based on your mobile browser and network.
- Mobile operating system: Helps troubleshoot OS-specific issues and improve application performance.
Use of Your Personal Data We handle your personal data responsibly and in compliance with applicable U.S. laws. Below are the specific purposes for which we may use your personal information:
- Service Provision and Maintenance: We use your personal data to operate and maintain our services, ensuring you have full access to our features.
- Account Management: Your personal data helps us manage your account and handle your records and user profile.
- Contractual Obligations: To fulfill product or service transactions you have requested.
- Communication: To inform you about updates, security alerts, and product or service information.
- Marketing and Promotions: With your permission, we may send you news and special offers.
- Request Management: To respond to and manage any request or issue you have contacted us about.
- Targeted Advertising: With your consent, we use your information to develop and display personalized advertising content.
- Business Transfers: In the event of a merger, divestiture, restructuring, or other sale or transfer of assets.
- Security Measures: Your data helps protect our Service from fraud, abuse, and other harmful activities.
- Legal and Compliance: We use your data to comply with applicable laws and enforce our agreements with third parties.
- Analytical Purposes: To identify trends and improve service, marketing, and customer relationships.
Retention of Your Personal Data We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once the retention period ends, data is securely deleted or anonymized.
Compliance and Legal Obligations We ensure that your personal data is processed in accordance with legal requirements and only for legitimate business purposes. Our practices are designed to provide a high level of security for your personal information while respecting your privacy rights.
Your Choices and Rights You have specific rights regarding the personal information we hold about you, including:
- Accessing and receiving a copy of your data.
- Rectifying any inaccuracies.
- Requesting the deletion of your data.
- Withdrawing consent where applicable.
To exercise these rights, please contact us. Verification of your identity may be required to ensure the security of your data.
Transfer of Your Personal Data Your personal data may be processed and stored in locations where we or our partners operate. We take precautions to ensure that your data is handled securely and in compliance with applicable laws.
Disclosure of Your Personal Data We may disclose data:
- To comply with legal obligations.
- In connection with business transactions.
- To protect our rights or investigate misconduct.
Children’s Privacy Our service is not directed at individuals under 13 years old. If you believe your child has provided personal data, please contact us.